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Decision Information

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Facts

  • Manuela Barron was admitted to Betty Dare, a facility operated by The Evangelical Lutheran Good Samaritan Society, to recuperate from hip surgery. Upon admission, Barron was mentally competent and designated her granddaughter, Cindy Chapman, to complete her admission paperwork. This paperwork included a thirteen-page Admission Agreement and a Resolution of Legal Disputes form, which contained an arbitration clause. Chapman, believing she had Barron's authority, completed and signed the paperwork without marking the option to reject arbitration. Barron later transferred her healthcare power of attorney to her daughter, Isabel Barron, who filed a complaint against the facility alleging negligence and violation of the Unfair Practices Act after Barron suffered injuries during her stay (paras 3-10).

Procedural History

  • [Not applicable or not found]

Parties' Submissions

  • Plaintiff-Appellee (Isabel Barron): Argued that Cindy Chapman did not have the authority to agree to arbitration on Manuela Barron's behalf and contended that the arbitration provision was procedurally unconscionable and not supported by consideration (paras 12, 43-44).
  • Defendants-Appellants (The Evangelical Lutheran Good Samaritan Society and Myrna Acosta): Argued that Chapman was expressly authorized by Barron to act on her behalf, which included agreeing to arbitration, and that the district court erred in its interpretation of the scope of Chapman's authority (para 12).

Legal Issues

  • Whether Cindy Chapman had sufficient authorization from Manuela Barron to agree to binding arbitration on her behalf (para 1).
  • Whether the arbitration provision was procedurally unconscionable or lacked consideration (para 43).
  • The impact of the National Arbitration Forum's (NAF) unavailability on the enforceability of the arbitration clause (para 48).

Disposition

  • The Court of Appeals reversed the district court’s denial of Defendants' motion to dismiss and compel arbitration, holding that Chapman had the authority to agree to arbitration on Barron's behalf. The case was remanded to the district court to address the issue of the NAF's unavailability and its effect on the arbitration clause's enforceability (paras 49-50).

Reasons

  • The Court of Appeals, led by Judge Jonathan B. Sutin, concluded that Chapman had both actual and apparent authority to complete the admission paperwork, including the arbitration agreement, on Barron's behalf. The court found no procedural unconscionability in the arbitration agreement's formation and determined that the arbitration clause did not require separate consideration from the overall Admission Agreement. The court also noted the need to address the unavailability of the NAF on remand, acknowledging a split in authority over whether such unavailability renders an arbitration agreement unenforceable (paras 12-50).
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