Summary:
The complainant submitted a twelve-part correction request under the Act to a health information custodian for the correction of her personal health information within a psychotherapy consultation rep...
Summary:
A medical imaging clinic notified the Office of the Information and Privacy Commissioner of Ontario (the IPC) of a breach under the Personal Health Information Protection Act (the Act or PHIPA), follo...
Summary:
The complainant requested a copy of her entire file from the custodian. The complainant was dissatisfied with the completeness of the records she received and challenges the search for records. The ad...
Summary:
Asserting the correction rights in the Act, the mother of a child requested that the hospital make several corrections to her child’s medical record regarding a previous diagnosis and references to o...
Summary:
The complainant asserted that a doctor had not conducted a reasonable search for his medical records. The complainant relied on an affidavit of documents from an existing court proceeding between hims...
Summary:
In December 2022, the respondent the Hospital for Sick Children (the hospital) was the subject of a ransomware attack. The attack resulted in the encryption of numerous hospital servers, including tho...
Summary:
In June 2021, the respondent Kingston, Frontenac and Lennox & Addington Public Health (KFL&A) was the subject of a ransomware attack. The attack resulted in the encryption of multiple KFL&A servers, i...
Summary:
In July 2022, the respondent Simcoe Muskoka District Health Unit (SMDHU) was the subject of an email phishing attack. As a result of the attack, a threat actor gained access to one SMDHU email account...
Summary:
An individual asked the appointed guardian of her late doctor’s medical records (the custodian) for access to her complete medical records. While the custodian originally claimed he found the individu...