31 result(s)
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1.Summary: This decision addresses both an individual complaint and an IPC-initiated investigation into a hospital’s practices around its agents’ use of personal health information for education purposes. In the...
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2.Summary: The complainant, a patient of a regional cancer centre within a public hospital, alleged that Cancer Care Ontario collected and used his personal health information, obtained through a cancer symptoms...
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3.Summary: The complainant, a patient of a regional cancer centre within a public hospital, filed a complaint against the hospital about a cancer symptoms survey he completed at the cancer centre. He complained ...
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4.Summary: The complainant submitted a correction request under section 55(1) of the Personal Health Information Protection Act (the Act) to the Appletree Medical Group (Appletree) with respect to information co...
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5.Summary: The complainant submitted a request to the hospital for access to video surveillance clips of herself during an involuntary hospitalization ordered under the Mental Health Act. The hospital denied th...
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6.Summary: A public hospital (the hospital) contacted the Office of the Information and Privacy Commissioner of Ontario (IPC) to report a privacy breach under the Personal Health Information Protection Act, 2004...
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7.Summary: The complainant submitted a correction request under the Personal Health Information Protection Act to a neurologist to correct two consultation reports the neurologist had prepared. The neurologist r...
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8.Summary: The complainant sought access to video footage of events leading up to, and including his restraint and placement in a seclusion room by hospital staff.
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9.Summary: A joint custodial parent complained about several aspects of the hospital’s decisions in response to his request for access to the health records of his two children, both of whom are under the age of...
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10.Summary: The complainant made three access requests to Public Health Ontario (PHO) for information relating to her and her two minor children in respect of laboratory testing for Lyme disease, including the na...
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11.Summary: Open Doors for Lanark Children and Youth (Open Doors) received a request under the Personal Health Information Protection Act (PHIPA or the Act) for access to the entirety of the requester’s file from...
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12.Summary: Under the Personal Health Information Protection Act (the Act), Bellwood Health Services Inc. (Bellwood) received a request from a former client for access to records relating to his treatment. Bellwo...
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13.Summary: The complainant made a number of requests to the custodian for records relating to her two children, who received services from the custodian. She later requested information about herself as well as ...
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14.Summary: In this decision, the adjudicator determines that Quinte Health Care (the hospital) breached the Personal Health Information Protection Act, 2004 in permitting staff fulfilling a designated role to ac...
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15.Summary: The hospital reported three privacy breaches to the Information and Privacy Commissioner of Ontario (IPC). Despite efforts at the intake and investigation stages of the IPC’s process to obtain comple...
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16.Summary: The complainant, an employee of the hospital, complained about the hospital’s handling of information in her file in the hospital’s Occupational Health Services (OHS) department. The complainant’s OHS...
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17.Summary: The Office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) about a public hospital (the hospital)’s red...
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18.Summary: The office of the Information and Privacy Commissioner of Ontario received a complaint under the Personal Health Information Protection Act, 2004 (the Act) against a medical clinic (the Clinic). The c...
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19.Summary: This decision deals with the issues of access to records of personal health information, and reasonable search. The access request, made to Hamilton Health Sciences, was for psychological testing data...
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20.Summary: A father filed a complaint to the IPC against a counselling centre’s decision to deny him access to records containing the personal health information (PHI) of his three children. In PHIPA Decision 12...
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21.Summary: This investigation file was opened after a public hospital contacted the Office of the Information and Privacy Commissioner/Ontario to report a privacy breach under the Personal Health Information Pro...
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22.Summary: The complainant requested reconsideration of PHIPA Decision 144, on the basis that it contains errors of fact and jurisdictional defects. In this decision, the adjudicator partially upholds the reque...
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23.Summary: This reconsideration order dismisses the complainant’s request for reconsideration of PHIPA Decision 126. In that decision, the adjudicator found that the respondent is a health information custodian ...
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24.Summary: The complainant sought access to her records of personal health information from Dr. Robert Samuel Crozier (the custodian). This decision determines that the custodian is deemed to have refused the co...
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25.Summary: This decision finds that The Ottawa Hospital failed to take reasonable steps to implement the complainant’s lock-box request from October 2016 to June 2019 and, as a result, certain hospital caregiver...