Access to Information Orders
Decision Information
• Fee waiver request.
• Ministry ordered to waive the fee.
Decision Content
NATURE OF THE APPEAL:
The appellant, a member of the Ontario Legislative Assembly (MPP), submitted a request to the Ministry of Health and Long Term Care (the Ministry) under the Freedom of Information and Protection of Privacy Act (the Act). The request read:
I am requesting the following information from the Ministry of Health and Long-Term Care:
Information, beginning in the fiscal year 2000-2001 to as recent as possible, regarding how many out-of-country claims were approved by Ontario Health Insurance Plan (OHIP) for cancer treatment. For these approved claims, I would like to know:
• The names of the facilities (if possible);
• How much money was involved; and
• What type of treatments were involved (I would like to know the type of cancer, if possible, and more importantly, the chemotherapy which was paid for – e.g. the drug type such as Erbitux, Velcade, etc)
The Ministry wrote to the appellant advising that it would be extending the time to issue a decision due to the large volume of records that needed to be searched in order to complete the request.
The Ministry subsequently wrote to the appellant advising that it would be granting access to all the records and that there would be an associated fee of $760 relating to search time and photocopies ($750 for 25 hours of search time and $10 for photocopies). In its letter, the Ministry stated that its Provider Services Branch had conducted a thorough search of its files and 1,924 out-of-country applications were responsive to the request. The Ministry advised that these applications were then separated into two sets of records: the first consisting of applications submitted under the Cancer Care Ontario Re-referral Program and the second consisting of all other applications for cancer care.
Upon receipt of the Ministry’s letter, the appellant wrote to the Ministry revising her request. She stated that she was not interested in the first set of records (i.e. those applications submitted under the Cancer Care Ontario Re-referral Program), but that she would like to obtain the second set (i.e. all other applications for cancer care). The appellant asked that the fee of $760 be waived, which was denied by the Ministry.
The appellant appealed the Ministry’s denial of a fee waiver to this office. During the mediation process, the mediator confirmed that the appellant is only appealing the fee waiver and is not disputing the fee itself. Mediation was not successful, and as a result, the appeal was transferred to the adjudication stage of the process.
Initially, I sought representations from the Ministry. I received those representations and then shared those representations in their entirety with the appellant. I invited the appellant to submit representations. She declined to do so stating that she had already submitted any relevant information by way of her request to the Ministry for a fee waiver.
DISCUSSION:
FEE WAIVER
Section 57(4) of the Act requires an institution to waive fees, in whole or in part, in certain circumstances. It states:
57(4) A head shall waive the payment of all or any part of an amount required to be paid under subsection (1) if, in the head’s opinion, it is fair and equitable to do so after considering,
(a) the extent to which the actual cost of processing, collecting and copying the record varies from the amount of the payment required by subsection (1);
(b) whether the payment will cause a financial hardship for the person requesting the record;
(c) whether dissemination of the record will benefit public health or safety; and
(d) any other matter prescribed by the regulations.
Section 8 of Regulation 460 sets out additional matters for a head to consider in deciding whether to waive a fee:
The following are prescribed as matters for a head to consider in deciding whether to waive all or part of a payment required to be made under the Act:
1. Whether the person requesting access to the record is given access to it.
2. If the amount of a payment would be $5 or less, whether the amount of the payment is too small to justify requiring payment.
A requester must first ask the institution for a fee waiver, and provide detailed information to support the request, before this office will consider whether a fee waiver should be granted. This office may review the institution’s decision to deny a request for a fee waiver, in whole or in part, and may uphold or modify the institution’s decision [Orders M-914, P-474, P-1393, PO-1953-F].
Whether dissemination will benefit public health or safety
In her letter to the Ministry requesting a fee waiver, the appellant provides no information to support a claim for waiver under sections 57(4)(a)(b) or (d). Based on her request, it is apparent that the appellant is relying on section 57(4)(c) (benefit to public health or safety) as the basis for her claim, and I will therefore only consider this section.
In prior orders of this office dealing with section 57(4)(c), the following factors have been found relevant in determining whether dissemination of a record will benefit public health or safety:
- whether the subject matter of the record is a matter of public rather than private interest;
- whether the subject matter of the record relates directly to a public health or safety issue;
- whether the dissemination of the record would yield a public benefit by disclosing a public health or safety concern, or contributing meaningfully to the development of understanding of an important public health or safety issue;
- the probability that the requester will disseminate the contents of the record.
[Orders P-2, P-474, PO-1953-F, PO-1962]
This office has found that dissemination of records will benefit public health or safety under section 57(4)(c) where they relate to the quality of care and service at group homes [Order PO-1962], and the quality of care and service at long-term care facilities (nursing homes) [Order PO-2278 and PO-2333].