Access to Information Orders
Decision Information
The Ministry of the Solicitor General (now the Ministry of Public Safety and Security) (the Ministry), received a request under the Freedom of Information and Protection of Privacy Act (the Act ) for access to "the 147 records referred to on page 6 [of Order PO-1608]." Order PO-1608 resulted from a request by a different requester for "records by [a named employee] … sent and received from Sept 1/95 to Sept 15/95 relating to the Emergency Planning for Aboriginal Issues Interministerial Committee and/or Ipperwash Provincial Park". In the body of that order, which dealt with the nature of the searches conducted for responsive records, I made the following statement: In response to my request for additional details regarding [the Deputy Minister's] affidavit, I received subsequent correspondence from the Deputy Minister regarding searches of the files relating to the named individual. The Deputy Minister advised me that there were a total of 147 records contained in the four files of the named individual …. The Ministry (which was also the institution in PO-1608) identified the responsive records, which actually consist of 163 documents. The Ministry provided the requester with access to a number of records, in whole or in part, and denied access to the remaining records or partial records on the basis of one or more of the following exemptions contained in the Act : section 12(1) (Cabinet records) section 13(1) (advice or recommendations) section 14(1) (law enforcement) section 15 (relations with other governments) section 18(1) (economic and other interests of Ontario) section 19 (solicitor-client privilege), and section 21(1) (personal privacy). The requester, now the appellant, appealed the Ministry's decision.
Decision Content
NATURE OF THE APPEAL:
The Ministry of the Solicitor General (now the Ministry of Public Safety and Security) (the Ministry), received a request under the Freedom of Information and Protection of Privacy Act (the Act) for access to “the 147 records referred to on page 6 [of Order PO-1608].”
Order PO-1608 resulted from a request by a different requester for “records by [a named employee] … sent and received from Sept 1/95 to Sept 15/95 relating to the Emergency Planning for Aboriginal Issues Interministerial Committee and/or Ipperwash Provincial Park”. In the body of that order, which dealt with the nature of the searches conducted for responsive records, I made the following statement:
In response to my request for additional details regarding [the Deputy Minister’s] affidavit, I received subsequent correspondence from the Deputy Minister regarding searches of the files relating to the named individual. The Deputy Minister advised me that there were a total of 147 records contained in the four files of the named individual ….
The Ministry (which was also the institution in PO-1608) identified the responsive records, which actually consist of 163 documents. The Ministry provided the requester with access to a number of records, in whole or in part, and denied access to the remaining records or partial records on the basis of one or more of the following exemptions contained in the Act:
• section 12(1) (Cabinet records)
• section 13(1) (advice or recommendations)
• section 14(1) (law enforcement)
• section 15 (relations with other governments)
• section 18(1) (economic and other interests of Ontario)
• section 19 (solicitor-client privilege), and
• section 21(1) (personal privacy).
The requester, now the appellant, appealed the Ministry’s decision.
During mediation, the Ministry issued a revised decision letter stating that it was transferring 44 records to the Minister Responsible for Native Affairs and three records to the Ministry of the Attorney General on the basis that “those ministries have custody and control of the responsive records.” The appellant did not appeal the Ministry’s revised decision, and the 47 transferred records are not at issue in this appeal.
Also during mediation, the Ministry provided the requester with an index describing the remaining 116 responsive records and identifying the relevant exemption claims for each of them. The Ministry also provided access to additional records or partial records, and the appellant, in turn, advised that he was no longer pursuing access to certain other records. As a result, 43 records or partial records remain at issue in this appeal.
Further mediation did not resolve the remaining issues, and the file was transferred to the adjudication stage. I sent a Notice of Inquiry initially to the Ministry, setting out the facts and issues and inviting the Ministry to provide written representations, which it did. After reviewing the representations, I decided to seek representations from the appellant, and to provide him with a copy of the non-confidential portions of the Ministry’s representations, in accordance with Practice Direction 7.
After issuing Interim Order PO-1931-I (that dealt with the sharing of the Ministry’s representations with the appellant), I sent the Notice of Inquiry to the appellant, together with the non-confidential portions of the Ministry’s representations. The Notice reflected changes in the Ministry’s position with respect to certain records and exemptions, outlined in its representations. The appellant provided representations in response to the Notice. In them, he raised the possible application of section 23 of the Act, the “public interest override”. After giving the appellant an opportunity to provide representations on section 23, I invited the Ministry to respond the appellant’s position, which it did.
RECORDS:
There are 43 records or portions of records remaining at issue in this appeal. The records total 123 pages, and each page is numbered individually. I will refer to the records by page rather than record number throughout the rest of this order.
The records are described in an index prepared by the Ministry and disclosed to the appellant during the mediation stage of this appeal.
DISCUSSION:
PERSONAL INFORMATION/INVASION OF PRIVACY
Personal Information
The Ministry claims that the following pages contain “personal information”: pages 18, 19, 21, 22, 25, 28, 29, 33, 35-37, 40, 53-56, 63-65, 91-93, 109-110, 112, 122, 125, 126, 153, 154, 231, 248, 253, 261, 262, 297-298, 310, 318, 331-341, 356-361, 362, 364, 375, 400 and 401-402.
Section 2(1) of the Act defines “personal information” means recorded information about an identifiable individual, and goes on to list a number of examples, which include:
(a) information relating to the race, national or ethnic origin, colour, religion, age, sex, sexual orientation or marital or family status of the individual,
(b) information relating to the education or the medical, psychiatric, psychological, criminal or employment history of the individual or information relating to financial transactions in which the individual has been involved,
(d) the address, telephone number, fingerprints or blood type of the individual,
(e) the personal opinions or views of the individual except where they relate to another individual,
(f) correspondence sent to an institution by the individual that is implicitly or explicitly of a private or confidential nature, and replies to that correspondence that would reveal the contents of the original correspondence,
(g) the views or opinions of another individual about the individual, and
(h) the individual's name where it appears with other personal information relating to the individual or where the disclosure of the name would reveal other personal information about the individual;
Pages containing general information only
Having reviewed the various pages of records, I find that some of them, on their face, do not contain “personal information” as defined in section 2(1). The Ministry’s representations with respect to these pages also do not persuade me that the disclosure of this information would reveal any “personal information”. They consist of:
Page 33 - handwritten phone number (with no area code) that has not been identified by the Ministry
Page 35 - an abbreviated phone number assigned to a government office
Page 56 - handwritten phone number that has not been identified by the Ministry
Page 65 - handwritten phone and fax number that has not been identified by the Ministry
Page 109 - four severances that relate to locations, not individuals
Page 110 - five severances that relate to locations, not individuals
Page 253 - handwritten notes that have not been identified by the Ministry
Page 318 - handwritten phone number that has not been identified by the Ministry
Personal vs. Professional or Official Government Capacity
Previous decisions of this office have drawn a distinction between an individual’s personal information, and information relating to a person’s professional or official capacity. Generally speaking, these orders have found that information associated with a person in his or her professional or official government capacity is not “about the individual”, and therefore falls outside the scope of the definition of “personal information” in section 2(1) of the Act (e.g. Orders P-257, P-427, P-1412, P-1621-I).
In Reconsideration Order R-980015, Adjudicator Donald Hale reviewed the history of the Commissioner’s approach to this issue and the rationale for taking such an approach. He also extensively examined the approaches taken by other jurisdictions and considered the effect of the decision of the Supreme Court of Canada in Dagg v. Canada (Minister of Finance) (1997), 148 D.L.R. (4th) 385 on the approach which this office has taken to the definition of personal information. In applying the principles that he described in that order, Adjudicator Hale came to the following conclusions:
I find that the information associated with the names of the affected persons which is contained in the records at issue relates to them only in their capacities as officials with the organizations which employ them. Their involvement in the issues addressed in the correspondence with the Ministry is not personal to them but, rather, relates to their employment or association with the organizations whose interests they are representing. This information is not personal in nature but may be more appropriately described as being related to the employment or professional responsibilities of each of the individuals who are identified therein. Essentially, the information is not about these individuals and, therefore, does not qualify as their “personal information” within the meaning of the opening words of the definition.
In order for an organization, public or private, to give voice to its views on a subject of interest to it, individuals must be given responsibility for speaking on its behalf. I find that the views which these individuals express take place in the context of their employment responsibilities and are not, accordingly, their personal opinions within the definition of personal information contained in section 2(1)(e) of the Act. Nor is the information “about” the individual, for the reasons described above. In my view, the individuals expressing the position of an organization, in the context of a public or private organization, act simply as a conduit between the intended recipient of the communication and the organization which they represent. The voice is that of the organization, expressed through its spokesperson, rather than that of the individual delivering the message [emphasis in original].
In the Notice of Inquiry sent to the Ministry, I asked for representations on whether any information exempted by the Ministry under section 21 of the Act related to an individual’s professional or official capacity. I also referred the Ministry to previous orders that discussed this distinction.
In its representations, the Ministry takes issue with the personal/professional distinction adopted by this office, described above. However, in the alternative, it submits that:
… none of the records are associated with a person in his or her professional or official capacity. The Ministry contends that all of the Records fall within a specifically enumerated category under the definition of personal information …, or have some other personal, as opposed to professional or representative quality about it such that it could be said to be “about” the identifiable individual in each case, as opposed to the title of their office.
The Ministry also submits that any review of this issue must carefully examine the context in which the records were created, and that the particular context involving the records at issue in this appeal supports the Ministry’s view that they should be characterized as containing “personal information”. The Ministry refers to the following factors in support of its position:
1. The records are atypical in nature, and were generated during an unusual, volatile, emergency situation, for the purpose of passing on information on a rapid, need-to-know basis. They tend to reflect what individuals witnessed or what they were told, and tend to be time sensitive, given the quickly changing conditions. The Ministry refers to Order PO-1983 in support of its position that this type of information is personal information.
2. Where the records provide a response or assessment of government policy, they tend to represent a personal response or assessment, as opposed to an actual policy. Order P-427 is cited in support of this position.
3. The individuals involved in dealing with the Ipperwash incident had an expectation of privacy, and the records are highly sensitive. The Ministry cites Orders P-611 and P-235 as examples of similar situations where records were found to contain “personal information”.
In Order PO-1983, relied on by the Ministry, the issue concerned whether recorded statements by employees of a company regarding a fire on the company’s premises were statements made in their personal or professional capacity. Adjudicator Laurel Cropley found that the individuals were making the statements in their personal capacity, for reasons outlined in her order. However, in my view, there are important factual distinctions that limit the relevance of this order. In Order PO-1983, the individuals whose statements were at issue were not employed to examine fires or to deal with the fire on behalf of their employer. Rather, the statements they provided were more analogous to witness statements. In the current appeal, the records involved the information of individuals who were given responsibilities for dealing with the Ipperwash incident, either by their employers or by organizations involved in various aspects of the Ipperwash matter.
I also find that Order P-427 does not assist the Ministry. In that order, Adjudicator Holly Big Canoe rejected an institution's claim that views expressed by Ministry personnel and others in the course of a program review was “personal information”. She stated:
The Ministry submits that the names and titles of the individuals, combined with the fact that these people provided input to the consultants, constitute the personal opinions of those individuals for the purpose of section 2(e). The Ministry submits:
In this instance, individuals were not expressing the opinions of the Ministry nor were they explaining Ministry policies or practices within the context of their professional responsibilities. They were expressing their personal opinion concerning the Ministry's policies and practices. Their answers did not represent nor were they intended to represent the opinions or views of the Ministry.
The Ministry employees were senior land management staff and policy officers. The members of the client groups and general interest groups were generally group presidents, managing directors, or their delegates. The employees of federal departments and provincial ministries were identified by the Ministry through discussions with each agency.
Having reviewed the record, in my view, the views and opinions were expressed in each individual's professional or business capacity, and are not "personal" opinions or views. The names and titles or affiliations of these individuals cannot be categorized as "personal information" as defined in section 2(1).
Similarly, I find that any views and opinions that were reflected in the relevant records at issue in this appeal were made by individuals in a professional or official capacity, and are not “personal” views in the sense contemplated by section 2(1). To borrow from the earlier quotation from Reconsideration Order R-980015, the information at issue “… is not personal in nature but may be more appropriately described as being related to the employment or professional responsibilities of [these individuals]. Essentially, the information is not about these individuals and, therefore, does not qualify as their ‘personal information’…”.
The Ministry also refers to Orders P-235 and P-611. Both of these orders dealt with situations where individuals were acting as “reviewers”. In Order P-235, former Commissioner Tom Wright found that disclosing the names of individual drug reviewers would disclose other personal information about these individuals, specifically that they had reviewed a particular drug product. He concluded that this information qualified as their “personal information”. Similarly, in Order P-611 former Assistant Commissioner Glasberg found that the identities of two reviewers of a particular screenplay who had prepared reports on the artistic merits of the work constituted the personal information of these individuals under section 2(1)(h) of the Act.
In my view, the circumstances giving rise to those two appeals are unique and distinguishable from the present appeal. In both instances, the review process was reliant on the particular expertise and opinion of the experts in their field, and the decision-makers determined that disclosing the identities of the reviewers might jeopardize the particular review process. As Adjudicator Hale stated in Reconsideration Order R-980015 concerning P-235 and other orders in which certain records were found to contain “personal information:
In all of these latter cases, the information at issue either fell within a specifically enumerated category under the definition of personal information or had some other personal, as opposed to professional or representative, quality about it such that it could be said to be "about" the identifiable individual in each case.
In my view, the information at issue in the present appeal has no such “personal” quality, and I do not accept the Ministry’s position for that reason. The information contained in the relevant records here is not “about” the government officials and/or native leaders in any personal sense. Rather, it is “about” them as officials of the organizations they work for or otherwise represent.